Technical issues

Incident Report for Pandle

Resolved

We've now resolved the issue with our infrastructure and our cluster is at full health again. We apologise for any inconvenience and thank you for your patience!
Posted Apr 16, 2020 - 10:45 BST

Identified

We have now identified the issue and our engineers are in the process of applying a fix. We thank you for your continued patience.
Posted Apr 16, 2020 - 10:06 BST

Update

We are continuing to investigate this issue.
Posted Apr 16, 2020 - 08:53 BST

Investigating

We're experiencing an incident and are currently looking into the issue.
Posted Apr 16, 2020 - 08:51 BST
This incident affected: Web App (my.pandle.co.uk), Mobile App (Android & iOS), Bank Feeds, Email Delivery, API (Private Beta), Website, and Support Site.